STANBIC IBTC constructs recovery after a storm
Stanbic IBTC Holdings came to being as a result of a merger between Stanbic Bank Nigeria Limited and IBTC Chartered Bank Plc. On 24...
UBA: it is United Bank for Africa, but how does it unite with...
ENIOLA ILORI United Bank for Africa (UBA) Plc is one of Africa's largest financial institutions with operations in 19 African countries and three global financial...
Unity Bank: Still United, but where are the customers?
ENIOLA ILORI | Quite a number of people forget that there is a bank called 'Unity Bank Plc'. Indeed the bank these days is more...
First Bank Dopemu bubbles with customers
ENIOLA ILORI|At a time of crippling recession some industries have proven to be fairly resilient. The banking sector despite the loud and undisguised anger...
Growing crowds buoy GTB’s bottom line but cause service challenges
ENIOLA ILORIA recent Banking Industry Customer Satisfaction Survey carried out by international auditing firm, KPMG, showed that Guaranty Trust Bank (GT Bank Plc) was...
No forex at Ojodu-Berger banks’ branches
ENIOLA ILORIIt was few minutes past 10 am last week Monday, and the popular Ojodu/Berger, Lagos State had burst into live. The ever busy Oba Ogunusi...
Low patronage characterize Skye bank’s branches
ENIOLA ILORI |Skye Bank has been on the edge since the Central Bank of Nigeria (CBN) sacked the Mr. Tunde Ayeni-led board of the...
Lack of space chokes Union bank’s Pen Cinema branch
BY ENIOLA ILORI Customer satisfaction is principal to the survival of any business. The banking industry is no exception to this. This is why banks...
ACROSS THE COUNTER: GTB : Surging customers pressure service delivery
Business Hallmark across the counter team recently paid a visit to three selected branches of Guaranty Trust Bank which are Guaranty Trust Bank Ogba,...
