Business
Truce at last, as NCC, CBN resolve N120bn USSD debt dispute between banks, GSM operators
The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has said that the lingering dispute of N120 billion debt owed by banks for the Unstructured Supplementary Service Data (USSD) provided by telecom operators has now been resolved.
Danbatta disclosed this at the Telecom Executives and Regulators Forum (TERF) held in Lagos on Thursday.
According to the NCC boss, commercial banks have agreed to clear the accumulated debt and continue to pay for the USSD service going forward under the corporate billing term after the intervention of the acting Governor of the Central Bank of Nigeria (CBN), Folashodun Shonubi.
Danbatta added that issue was resolved at a recent meeting between the acting CBN Governor, the NCC, the telecom operators, and the banks.
The resolution, he said, was achieved based on the realization that financial inclusion cannot be achieved without telecom services.
Explaining the origin of the problem, Danbatta said the banks’ insistence on end-user billing as opposed to corporate billing led to the debt accumulation.
“The USSD service is being provided to the banks, who in turn provide the service to their customers. The question was who should be paying for the service.
“They wanted end-user billing, but we said the service is being provided to the banks, not to their customers.
“The banks charge their customers for the service, and they are to pay the telcos in the form of corporate billing, which is neat.
“Then along the way, there was a misunderstanding and the debt kept piling until it reached a humongous amount of over N100 billion.
“Even at that, the service was still being provided to customers by the banks using the telecom infrastructure and the telcos were being paid nothing. This was despite the intervention of the immediate past minister,” Danbatta explained.
He, however, noted that the situation had remained the same until recently when the acting CBN Governor, who acknowledged that without the USSD service, there would be no digital financial inclusion and the penetration of the inclusion would be nowhere near where it is now, decided to intervene.
“Digital financial inclusion index or penetration is currently about 70% because it is telco driven. And as such, there shouldn’t be any problem paying for the service. No service is free. Pay the telcos, that’s all we ask. Okay, and as we’re saying, Now, pay them for the debt, the accumulated debt, and then pay them for the service they are rendering as we speak.
“At a meeting between the acting CBN governor, the NCC, the telcos and the banks, it was acknowledged that the debt exists, that going forward, the service has to be paid for by the banks through corporate billing.
“It is an important development for the telecoms industry that we have found an amicable resolution to the problem because we’re all serving the same government. We do not want to disrupt financial services in the country”, Danbatta said.