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UBA revamps agency, merchant banking, unveils enhanced value on RedPay terminals

UBA revamps agency, merchant banking, unveils enhanced value on RedPay terminals

Africa’s Global Bank, United Bank for Africa (UBA) Plc, has introduced a new Aggregator Sales Structure for its RedPay POS and agency banking network as part of efforts to deepen partnerships and expand financial inclusion across Nigeria.

The multi-benefit framework was unveiled at the inaugural UBA Aggregator Engagement Session held at the bank’s head office in Lagos on Tuesday.

The session, themed “POS-itive Impact: Connecting Agents, Merchants, and Customers,” brought together key industry aggregators, POS partners and network managers to align strategies for scaling the UBAMONI agency banking ecosystem.

UBA’s Executive Director-Designate, Digital Banking, Emmanuel Lamptey, said the initiative underscores the critical role of partnerships in achieving national financial inclusion objectives.

“Today’s session marks a pivotal step in our collective journey to democratise financial access in Nigeria. By bringing together our valued aggregators and partners, we are strengthening the ecosystem that connects UBA directly to communities and ensuring that reliable financial services are within everyone’s reach,” he said.

In his keynote address, UBA’s Head, Digital Banking, Shamsideen Fashola, explained the strategic rationale behind the new structure.

“Our aggregators are fundamental to realising our ambition of building Africa’s most impactful digital collections network. This structured framework is designed to be scalable, transparent and mutually rewarding, empowering our partners with the technology and support needed to drive agent productivity and serve underserved communities effectively,” Fashola noted.

The platform offers significant value to agents and aggregators, including instant settlement, reliable transaction processing, real-time dashboard reporting and a full suite of services such as dispute and terminal management, analytics, card withdrawals, bill payments and pay-with-transfer options.

For aggregators, the model provides a structured opportunity to onboard and manage agents within UBA’s network, access attractive incentives and commissions, and utilise a dedicated Aggregator Admin Portal for real-time visibility into agent performance and transactions.

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UBA’s Head, Agency Banking, Adetunji Iyiola, emphasised the customer-centric focus of the initiative, noting that it strengthens collaboration between UBA, merchants and agents.

“This rollout is about creating superior value for every stakeholder and enabling better service delivery to customers while ensuring our partners have the tools and incentives to thrive. It reinforces our promise to deliver essential banking services exactly where they are needed most,” he said.

With the introduction of the aggregator framework, UBA said it is reinforcing its leadership in delivering innovative digital financial solutions that bridge the inclusion gap and drive economic empowerment across Africa.

UBA is one of the largest employers in Africa’s financial sector, with over 25,000 employees group-wide and more than 45 million customers globally. The bank operates in 20 African countries, as well as in the United Kingdom, the United States, France and the United Arab Emirates, providing retail, commercial and institutional banking services.

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