Published On: Thu, Jun 18th, 2015

NANET Group surges despite industry pressure


Having managed over fifty hospitality business outlets in fifteen states for both government and private sector, NANET Group, a leading Nigerian hospitality management firm has demonstrated the capacity of a local brand to develop a hotel into a world class standard rivaling industry bigwigs like Marriot Group, Starwood and the Hilton group.
The management firm has been working with hotel investors on lease and management agreement basis since forty-five years. Its management services include food and beverage, accommodation, conferencing solutions, recreation and entertainment services.
Founded in 1970, in Kaduna, has been involved in branding and intervention of several hospitality facilities in the country.  It has helped in documentation, supervision of project building and execution, provision of fund and logistics to improve the standard of every hotel under its management.
nanetApparently, the firm has decided to crest its name on brand being managed by it after many years of carving industry niche.  In an interview with Hallmark, Mr. Ini Akpabio, the Chief Executive Officer and Managing Director of the management firm, disclosed that before the end of the year, NANET would adjust some of its contractual requisite, in such a manner as to allow its name on its brands.
Nanet Hotels is currently managing the following hotels, Nanet suites Abuja, Nanet Emirates hotel, Abuja, Command Guest House, Lagos, NAF Club, Kaduna, and Salt Spring Resort, Abakaliki. It has also managed and institutionalized Zaranda Hotel, Bauchi, Nanet Restaurant and Meatpie, Kaduna, Budget 5 Hotel, Kaduna,  Budget Master Hotel, Kaduna, Nanet Excel Hotel, Warri to mention but a few.
Some of the properties have been institutionalized as a major luxury outfits within the country’s hotel value chains, offering intercontinental luxury service with industry trained professionals in all its various locations across Nigeria.
Highlighting how the firm has been able to survive despite the country’s harsh economic environment, Akpabio revealed that the few factors that have made NANET Brand strong are discipline, training and innovation through application of technology in service delivery.
Over many years despite the political climate we have developed and transform most of our facilities into a global brand. We are aware that a good business will keep flying if the officials are professionals and dedicated to industry dynamics. As a good hospitality firm with proven track record, we have continued to offer better rooms and exception services for the satisfaction of all our customers.
According to him, the company has demonstrated much commitment in the area of improving the capacity of its staff through regular training and retraining. He added that only last year, about six General Managers were sent to Dubai for a professional course, while another four directors went to England for training in the hospitality industry.
He further noted that in all, the company has invested millions of Naira to improve the facilities of some of its properties. He noted that the effort is aimed at ensuring its businesses are up to date with the best practices.
Akpabio added that NANET brand has become a strong brand in the country through world-class technological facilities. He said, ‘‘Technology places a very important role in the service delivery in the hospitality industry.  The internet system in Nigeria has also helped to improve service delivery in all our various facilities. Although there are quite some few challenges, but we are hopeful that the government will focus more in this area.  This is because Nigeria is still having issue with internet connectivity as other developed nations have left. ‘’
‘‘In NANET we created free and easy to connect WIFI facility for our customers. We have also introduced technology into security with investment in the installation of Close Circuit Camera in all strategic locations across all the facilities. Our security officials have been properly trained in the area of using some of the new hi-tech technologies, to ensure that our guest safety is not compromised.
He explained that technology has also improved the company’s services over the years. According to him, ‘‘our most of our customers now use IPAD as menu to order for foods and drink. We have also deployed IT facilities in production department to save cost and ensure efficiency.
‘‘We have made attempt to get more facilities but the epileptic state of electricity in the country has become a challenge in getting some of these sensitive facilities into the country.  Power has become an albatross to the operators in the country.  Our kitchens are installed with hi-tech system in the kitchen. We recently attended the National Restaurant Association show in Chicago, to explore new facilities and equipment to get the update of facilities.
‘‘Our present focus is on how to ease online bookings by some of our customers across the world. Like the Aviation industry, we would like the banking sector develop a system that would accommodate us into the central reservation system. This would ease some of the challenges of making online payment for room reservations, where booking and payment can be done anywhere.
‘‘Our businesses over the past three years in volatile states in country have been crippled due to the insurgent in the Northern part of the country. NANET has lost billions of Naira due to Boko Haram attack in these areas. We have been forced to shut down our hotels in Maiduguri Adamawa, Kaduna, Bauchi and Kano. The new government must intensify efforts to reduce the impact on investors. No matter how attractive the country is, if the insurgency persists no foreigner will be pleased to come into the country.
He however lauded the efforts demonstrated by President Buhari to tackling the issue of insecurity. He however charged him to continue on a very high tempo in order to ensure that Nigeria environment is secured. He said, ‘‘It will help us in the tourism sector the crisis has affected the entirety of the country has no region is left out. The impact has affected international image. Foreigners are quick to judge the insurgency in the Northern part of the country as the affecting all Nigerians including people in peaceful areas.
‘’Our facilities in Abuja, has recorded reduction in patronage of officials of international organization who run seminars and workshops. Some of these expiates have been diverted to Ghana and other West Africa countries. ‘’ he noted
We have also improved our services through proper inspections and monitoring. We have special budget that caters for logistics and repairs. We have a team of dedicated staff who work round the close to ensure that industry standard is maintained in all our facilities across the country. We have a quality control unit that monitors what we offer to our clients. This effort has helped us sustain the industry credibility.
He however urged Nigerians to patronize hotels that offer quality services. According to him, a lot of Nigerians accept low standard hotel offers. He noted that Nigerians sometime have preference for below the rank hotels that offers poor services due to their exposure and cultural orientations.

© 2015, Hallmarknews. All rights reserved. Reference and link to this site is required if you wish to reuse any article.

Reactions from Facebook

comments and opinions

Leave a comment

XHTML: You can use these html tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Most Shared

Recent posts

  • For the records: President Buhari’s address at the 73rd UN General Assembly (Full speech)

    STATEMENT DELIVERED BY HIS EXCELLENCY, MUHAMMADU BUHARI, PRESIDENT OF FEDERAL REPUBLIC OF NIGERIA AT THE GENERAL DEBATE OF THE 73RD SESSION OF UNITED NATIONS GENERAL ASSEMBLY IN NEW YORK, 25TH SEPTEMBER, 2018. Madam President, Fellow Heads of State and Government, Mr. Secretary-General, Distinguished Delegates, Ladies and Gentlemen, On behalf of the Government and people of […]

  • ELAN’s National Lease Conference Focuses on Stimulating Valuable Investments for Sustainable Growth

    In furtherance of its objective of promoting the business of leasing in Nigeria, Equipment Leasing Association of Nigeria (ELAN) has concluded plans to organise the 16th Annual National Lease Conference with focus on the economy. The conference is the highest gathering of stakeholders in the leasing industry and a platform for brainstorming on issues pertinent […]

  •  KIAKIAFX partners TURTLEWAX BDC on FX transfers

    KiaKiaFX, an indigenous Fintech company has signed a technical services agreement with Turtlewax BDC to promote the sale of retail Foreign Exchange (FX) where customers can exchange FX from the comfort of their homes offices via desktop, tablet or mobile device. Speaking in Lagos, the Managing Director, KiaKia FX, Abisoye Coker, said the digital platform […]

  • RMB seeks improved awareness on financial inclusion

    The Chief Operating Officer of Rand Merchant Bank Nigeria (RMB), Mr. Funso Odukoya, has called for increased awareness on issues around financial inclusion in the country. Odukoya spoke during a panel session at the 2018 Annual National Conference of the Finance Correspondents Association of Nigeria (FICAN), with the theme: “Banks, Fintechs and Nigeria’s Financial Inclusion […]

  • NDIC MD Emerges IADI Africa Regional Committee Chair

    The Managing Director and Chief Executive of the Nigeria Deposit Insurance Corporation (NDIC), Umaru Ibrahim, has been elected the new Chairperson of the Africa Regional Committee (ARC) of the International Association of Deposit Insurers (IADI). Ibrahim was elected during the Annual General Meeting (AGM) of the IADI-ARC, which was a prelude to the IADI Technical Assistance Workshop being […]

  • Full Communique of MPC Meeting


  • MPC retains interest rate at 14% for 13th consecutive times

    The Monetary Policy Committee (MPC) of the Central Bank of Nigeria on Tuesday for the retained the Monetary Policy Rate unchanged at 14 per cent for the 13th time. The CBN Governor, Mr. Godwin Emefiele, announced the decision of the committee at the end of a two-day meeting held at the apex bank’s headquarters in […]

  • 2018 budget: FG to sell 10 state-owned companies to raise funds

    The Federal Government may put up 10 state-owned companies for sale in the fourth quarter of 2018 to raise N289 billion for the funding of the 2018 budget, Joe Anichebe, a director at the Bureau of Public Entreprises (BPE), has disclosed. Anichebe said preparations are in the final stages for the sales of the companies, […]

  • FG to sell 10 public assets in Q4 2018

    The Federal Government has concluded plans to sell 10 government-owned companies for sale to selected investors and the public in the fourth quarter to raise N289 billion toward funding the 2018 budget,Bureau of Public Entreprises (BPE) has disclosed. According to Bloomberg report, preparations are in the final stages to begin the sale of the companies […]

  • Modric defeats Ronaldo, Salah to emerge FIFA’s Footballer of the Year 2018

    Real Madrid and Croatia midfielder Luka Modric has been named the Best Men’s Player at The Best FIFA Football Awards on Monday evening, fighting off competition from fellow nominees Cristiano Ronaldo and Mohamed Salah. The award caps off an incredible year for Modric, who won his fourth Champions League title with Real Madrid in May, […]

  • Nigerian bond market witnesses low demand

    A slowdown in client demand characterizes the bond market on Monday, unlike sentiments witnessed for the most part of last week. This is on the back of expected renewed supply at the bond auction on Wednesday, where the Debt Management Office (DMO) would raise a total of N90billion from the 2023, 2025 and 2028 maturities. […]

  • Oil price climbs to four-year high as Saudi, Russia turn Trump down

    Oil prices have hit a four-year high of over $81 a barrel after Saudi Arabia and Russia rejected calls by Donald Trump to increase production. Brent crude hit its highest level since November 2014 at $81.16 a barrel, up 3 per cent on the day. Saudi Arabia led the c oil cartel, while Russia is […]

  • Buhari releases N22bn to Nigerian Airways retirees

    The Federal Government has released N22.68 billion to settle part of the retirement benefits of former workers of the defunct Nigeria Airways. The government has also approved the release of N20 billion to revitalise public universities in line with demands of the Academic Staff of Universities (ASUU). Minister of Finance, Zainab Ahmed, made the disclosure […]

  • MPC set for another policy freeze

    By FELIX OLOYEDE Despite the outcry for lower domestic interest rates, the Monetary Policy Committee (MPC) is expected to leave the Monetary Policy Rate (MPR) at 14 per cent as it responds to inflation jitters ahead of the 2019 general elections, say economists. The MPC meeting schedule to hold today, Monday 24th 2018 and Tuesday […]

  • Ambode fights for his political life

    By OBINNA EZUGWU It is no longer news; the political love affair in Lagos state is in trouble. For the first time since 1999, a sitting governor is facing a real challenge from his own party for the ticket. The indignity can only be imagined and its implications continue to reverberate across the state and […]

  • Adeosun: Betrayed by a dysfunctional system (Editorial)

    A fortnight ago, former Finance Minister Mrs. Kemi Adeosun, resigned her position following the report of an investigative panel into allegations of NYSC certificate forgery against her. The allegation had been earlier made by an online newspaper, Premium Times, and the nation was agog with speculations about it. Her resignation has been interpreted by most […]