" /> Different strokes’ as Sterling bank rebrands | Hallmarknews
Published On: Mon, Jul 13th, 2015

Different strokes’ as Sterling bank rebrands

Sterling Bank Iju water works Road
This branch of sterling bank is sited in the Alade Olowosokedile community and adjacent to Zenith Bank. The bank no doubt has gone through the rebranding process ongoing in Sterling Bank branches. The renovated bank had the new brand of 1, which signifies the one customer bank. The bank`s premises is close to the main road, causing a constraint for vehicles to park. The small space can occupy only two cars at a time.
When the Hallmark crew visited the branch, the environment was calm with two security men standing at both sides of the security doors welcoming customers, a small security post is at the left side to the main entrance to the bank.
There were few customers in the banking hall but, there was no service as at the time our crew visited causing a delay. Most of the customers were standing on each Conner waiting to be attended to, with some grumbling at the cahiers for wasting their time.
The hall was calm and neat with the cleaners waiting nearby to do their job, as at the time of our visit the customer care attendants had about five customers waiting in queue for their turn.
The bank had four automated teller machines (ATM), in which two of them are facing the main gate of Alade Olowosokedile community and the other two facing the bank. They also had an internet banking point were any customer that wants to use the internet can go the desktop computer and access their account.
Due to the extension of the Bank verifications number (BVN) till October about three customers were still seen waiting to be registered by the staff designated for the registration.
Sterling Bank, Plot 26 Ijaiye Road Ogba Lagos.
This branch of Sterling Bank is located in a modest space along the very busy Ogba Road, the bank has a car park that is very near to the road which can only accommodate three to four cars at a time.
 The bank is relatively old because it still has the old logo of the Sterling bank, the bank environment was poorly maintained and supervised, the soundproof generator in the front of the spills oil on the floor to the entrance of the bank, which made the bank look dirtier as it should be.
The bank lacked a convenient entrance point that was visible for the customers access, it has only one security door which made it difficult for easy flow of people in and out of the bank.
At the time of our visit there were two security men directing the customers on where to park, so as not to block the road or the entrance of the bank, on the main entrance door was a female security officer welcoming customers to the bank with a warm smile.
The banking hall was tense as one of the customers was shouting about another customer jumping the queue because he knows the cahiers on the counter, the man who lamented that he has been standing on the queue for over twenty minutes raged in anger did not want to listen to explanations by the officials, until they bring out the teller of the other man that jumped the queue, all efforts by the bank officials and customers to calm the man was to no avail until the man’s teller was returned to him. “I want to see the manager” the man said at last, other customer who were still standing on the slanted queue supported the man saying  that they have been waiting for so long   only for the man to come and  jump the queue.
Meanwhile the bank has a small banking hall which barely accommodated the huge customers who wanted to transact in the bank, transaction took about eight to ten minutes across the counter depending on the kind of transaction. There were three cahiers attending the customers.
The customer care post was at the behind the entrance door with four customers waiting to be attended to. The bank has two automated teller machine located outside the baking hall which were efficient as testified by customers.

Reactions from Facebook

comments and opinions

Leave a comment

XHTML: You can use these html tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Recent posts

  • How to pick best name for your business

    The name of a business has a significant role to play in its success or failure, especially when it is a small business. The right name can make your company the talk of the town. The wrong one can doom it to obscurity and failure. Ideally, your name should convey the expertise, value and uniqueness […]

  • Operation Python Dance scuttled agreement on restructuring – Uko

    Obinna Ezugwu   Evangelist Elliot Ugochukwu Uko is the Founder of the Igbo Youth Movement, Secretary, Eastern Consultative Assembly and the Deputy Secretary, Igbo Leaders of Thought. In this interview, he alleges that those opposed to the restructuring of Nigeria are after Nnamdi Kanu, and their intention is to kill him so the agitation will […]

  • How customs uncovered arms import – F.O.U Boss

    Comptroller Mohammed Uba Garba is a crack enforcement officer deployed from Federal Operation (FOU) Zone ‘C’, Owerri where he recorded some daring performances. His string of  achievements in Zone ‘C’ made the Customs top hierarchy to redeploy him to FOU, Zone ‘’A’’ which accounts for 70 per cent of Customs revenue as well as being the hot […]

  • Cement: Distributors, consumers explain Dangote’s dominance

      EMEKA EJERE As Nigeria continues to grow in the area of real estate, one item that is increasingly favoured is cement, given its indispensability in building construction from the foundation to the finishing. But among the cement brands, BusinessHallmark’s investigations revealed that a number of factors are in favour of Dangote Cement, which explain […]

  • Consolidation: NAICOM suspends licence issuance

    EMEKA EJERE The Commissioner for Insurance, Mr. Mohammed Kari, has said that the National Insurance Commission has refused to issue new operational licences to insurance firms because it is better for the industry to embrace consolidation than to start new companies. Kari spoke during the Annual Insurance Professional Forum of the Chartered Insurance Institute of […]

  • NHIS boss calls for compulsory national health insurance scheme

      EMEKA EJERE Acting Executive Secretary of the National Health Insurance Scheme (NHIS) Mr. Attahiru Ibrahim, has stated that health insurance should be made compulsory for Nigerians if the country must achieve universal health coverage. Ibrahim who was briefing reporters last week in Abuja on the activities of the scheme appealed for the amendment of […]

  • Creche, Daycare Services As a business

    The number of full-time housewives in urban areas is on a rapid decline. Unlike anytime in its history, more Nigerian women are working at paid jobs or running their own small businesses. As a result of this trend, there is a growing opportunity for convenience services like crèche and daycare centre businesses. More middle class […]

  • Pressure mounts on CBN to cut interest rates

    The Central Bank of Nigeria governor, Godwin Emefiele, was not the most popular choice of head of the Bank when erstwhile President Goodluck Jonathan appointed him as helmsman. Emefiele was considered too much of a bureaucrat; tall on process but short on big ideas. Besides it was suspected that Emefiele did not have enough practical […]

  • E-BANKING: New Hi-Tech culture changes the rules

    FELIX OLOYEDE Nigerian banks have moved the theatre of competition from brick and mortar financial service vending to a new place. Here the codes are a series of zeroes and ones, the actors are not svelte ladies in high –heeled shoes and short skirts looking up rather than down or men with smooth cheeks, crew […]

  • Union Bank: N50b lifeline for the Stallion

    OKEY ONYENWEAKU   As part of its strategic effort to reposition a balance sheet a few financial analysts had, hitherto, considered relatively weak and improve liquidity Union Bank of Nigeria (UBN) Plc has raised a N50 billion Rights Issue straight in the middle of one of the slowest growth rates the economy has experienced in […]

  • IPOB: Igbo elders keep mum over crisis

    Obinna Ezugwu   Mayhem! There is no better word to describe the events playing out in the South East zone, and Abia State, the home state of rabble rousing leader of the Indigenous Peoples of Biafra (IPOB) in particular at the moment. It has to do with the intense military onslaught and the result has […]

  • Nigeria returns to African Trade Insurance Agency

    Federal Executive Council on Wednesday gave a approval for Nigeria to rejoin the African Trade Insurance Agency. Minister of Finance, Mrs. Kemi Adeosun stated this Wednesday while addressing State House correspondents after the Federal Executive Council meeting presided over by President Muhammadu Buhari. Adeosun said the council approved a memo she presented which harped on the necessity […]

  • Fidelity Bank to give out over N110 Million to Customers in ‘Get Alert In Millions Promo Reloaded’

      Top Nigerian lender, Fidelity Bank Plc is set to delight the banking public with the introduction of a fresh Savings promo that promises to provide new and existing customers with the unique opportunity to win fantastic cash prizes within a specific period. The promo dubbed ‘Get Alert In Millions Promo Reloaded’ is in line […]

  • Royal Exchange defies the odds   

    EMEKA EJERE Royal Exchange Insurance Plc has continued to resist the volatile and tough operating environment of Nigeria, recording a double digit growth in half year profit. Despite the hostile operating environment experienced by the insurance sub-sector and the financial services industry, the underwriter last week announced profit after tax (PAT) of N203.3 million in […]

  • STANBIC IBTC constructs recovery after a storm

    Stanbic IBTC Holdings came to being as a result of a merger between Stanbic Bank Nigeria Limited and IBTC Chartered Bank Plc. On 24 September 2007, IBTC Chartered Bank Plc merged with Stanbic Bank Nigeria Limited. Stanbic Africa Holdings Limited on behalf of Standard Bank tendered an offer for the acquisition of additional IBTC shares […]

  • How PZ makes investors beg for more but….

    Full year results for PZ-Cussons ended on a happy note in May as the company’s profit after tax soared by a hefty 73 per cent rising from N2.1 billion in 2016 to N3.7billion in 2017. The company’s fairy tale result has had several investors emptying their piggy banks as the company’s share price jumps on […]

Visit us on Google+